What our clients say...
About our repairs and maintenance service
"We are passionate about protecting local people - alleygates are an effective way of preventing crime and anti-social behaviour in St Helens. Helena Propertycare shares this passion and has continually provided a high quality and efficient service that benefits our residents."
Councillor Sue Murphy, St Helens Council's Executive Member for Safer Communities
About our gas servicing
"Following a rigorous Pre-Qualification Process, Helena Propertycare was appointed to Fusion21's Gas Servicing and Maintenance Framework for the North West region. We assessed each of the potential service providers through a process, fully compliant with the EU Procurement Regulations (OJEU). The PQQ and Tender process also consisted of a detailed pricing analysis, references, site visits and panel interviews."
"We would recommend Helena Propertycare as they wholly embrace our approach to partnership working. Because Fusion21 work with Social Housing and Service Providers, it is important that we can work with an organisation that understands the integral role of delivering quality, customer focused services in relation to our Gas Framework and Helena Propertycare do just that."
Keith Rodgers, Integration Manager (Gas), Fusion21
About Our Eco-technology Work
"Starfish Communities was delighted to work in partnership with Helena to achieve the Microgeneration Certification Scheme for solar photovoltaic (PV) and thermal. This accreditation will help Helena Partnership to green up homes and communities in line with their sustainability strategy and tackle key issues including fuel poverty.
"Additionally, this new market will allow Helena Propertycare to bring prosperity to the communities it works within by employing from the workless population and up-skilling existing resources."
Martin Gerrelli, Managing Director of Starfish Communities
About our cyclical works
"Helena carried out extensive work on all our garages, replacing the old wooden doors with up and over ones. I explained that this type of door was not suitable as my car would not be able to fit into the garage. They were very helpful and decided to put new wooden doors on instead and at no cost to myself, Helena Propertycare also brought the frame forward which means I have more space to fit the car in. Not only that, but the workmen were fixing the roof of the house next door when they noticed one of my broken tiles and replaced it for me, despite the fact that I own my house!
"I have lived on this estate since 1970 and have seen many repair work schemes in my time, but I have never experienced such professionalism, courtesy and high quality work delivered. Everyone was so helpful, nothing was too much trouble- they were an excellent team."
Mr Warbrick, Rainford Resident