Propertycare Has It All

A flexible, reliable and high-quality repairs and maintenance service - Helena Propertycare has it all.

The maintenance arm of St Helens housing association Helena Partnerships offers a forward-thinking and innovative repairs and maintenance service which is at the cutting edge of the latest eco-technology.

Helena Propertycare is the first housing association contractor in the country to be awarded Micro-generation Certification Scheme (MCS) Accreditation for installing solar thermal and solar photovoltaic (PV) systems.

Helena Propertycare is also one of just a handful of companies to achieve DLO (Direct Labour Organisation) accreditation from the Housing Quality Network (HQN).

Helena is about creating better homes, places and partnerships and has an excellent reputation for delivering quality services. The number of partnership arrangements Propertycare has with other housing providers and local authorities is testament to this reputation.

Offering a wide range of services from responsive or planned repairs and gas servicing to aids and adaptations and installing solar technology, Helena Propertycare could be the award-winning company you need.

Helena Propertycare's reputation as an efficient, reliable and flexible organisation that puts customers at the heart of everything it does has resulted in growth of 47% over the last four years.

Haydn Hansford, Head of Helena Propertycare, said: "We know that there are challenges facing housing providers and local authorities, so our 'can do' company ethos and excellent reputation supports our work in building strong and sustainable partnerships.

"Our work with partners in developing a cutting-edge maintenance service has allowed us develop new workstreams, support our staff in gaining new skills and helping us to reduce carbon emissions and fuel bills for ourselves and our customers."

The quality of Helena Propertycare's services sets it apart from the competition - looking at the whole customer experience not just getting the repair right first time. That is why Propertycare invests in its staff through a dedicated training facility, the Skills Academy, which helps develop skills and recruit trained tradespeople. Helena Propertycare is confident that its staff provide the best quality work and the right attitude,
helping to make each customer feel valued.

To find out more about working with us, call Nichola O'Brien on 01744 671401 or email nichola.o'brien@helenapartnerships.co.uk